Helping People and Companies Get Their Message Out
FIS | MindLeaders | Speaking Engagements | Columbus Zoo | CompuServe | Web Sites | Editing

I am a communications and product manager with expertise in technology, training, and business analysis. I help people, teams, and companies get their message out. I make requirements into reality through effective strategy and team management.

During my career, I have managed online, social media, and print communication; overseen project and product portfolios with up to $750,000 annual revenue; led production of over 200 online and instructor-led training projects; and spoken in dozens of companies, including CNN, Microsoft, IBM, and People Magazine, about building their online presence.

I'm also a 16-year volunteer at the Columbus Zoo, serving on the board of directors as a chair of the Communications and Docent Manual committees.

FIS

• Drive executive business decisions and public presentations as part of the Enterprise Strategy department by designing presentations, white papers, and communication plans.
• Ghost-authored research paper Developing and Deploying a Social Media Strategy for Financial Institutions

  

MindLeaders

• Product manager for e-learning courses, reference library, corporate communications and social networking presence. Check us out on:

  Facebook
  Flickr
  Twitter
  YouTube

• Fueling the Learning Revolution
  Designer and author for the MindLeaders blog, covering news and developments in the company and the learning & training industry.

• Course Roadmaps author
  MindLeaders has over 4,000 courses. Roadmaps build competency maps in the hottest fields of the day and match important skills to the learning resources that MindLeaders offers.

        

• Collateral rewrite manager
  Managed project and wrote extensively to reorganize, update, and improve the effectiveness of all company collateral.

        

• Advertising copy
  Edited and wrote copy for advertising campaigns.

        

Speaking engagements

• "Don't Just Get Organized... Get Productive!"
Scioto Ridge Job Networking Group, November 11, 2009
• "Learning 2.0 and Learners 2.0"
Central Ohio ASTD Technology and Instructional Design Forum, May 15, 2009
• "Don't Just Get Organized... Get Productive!"
DigitalEve Columbus, April 13, 2009
• "How to Build a Blog"
  DigitalEve Columbus, January 12, 2009
• Panel member, "Integrating Online and Traditional Marketing"
  Ohio Web Leaders Conference, May 19, 2008
• Introductory speaker, "E-learning Tools for Non-Techies"
  Central Ohio ASTD, April 10, 2008
• "Building an Employee Engagement Network"
  "Evaluation is the horse, the training program is the cart"
  MindLeaders SunCoast Regional Users Conference, May 8, 2008
• "Learning 2.0: The Learners Are Taking Over!"
  MindLeaders International Users Conference, October 8, 2007
• "Getting Things Done and More: Today's Best Systems for Productivity"
  MindLeaders training program, November - December, 2006

Columbus Zoo
Docent, 1996-present

• Docents at the Columbus Zoo are volunteers who answer visitor questions about the animals and exhibits (and any other topic that comes to their minds), lead zoo tours, and assist the zoo in other educational and organizational needs.
• Manager of Columbus Zoo Docent Association web site
  

  

CompuServe
Trainer and Technical Writer, 1990-1996

• Training and support liaison for customers and administrators on CompuServe, one of the first worldwide computer networks. Trained dozens of companies on building their online presence, including:
  
  • CNN
  • IBM
  • Microsoft
  • People Magazine

Web Sites
Web site designer, writer, and manager, 1995-2007

• I helped these people and organizations get on the web.

Rob Thurman	Uptown Progressives	Alexandra Tydings
Rate-A-Xena	In the Dark

Wizards of the Coast
Freelance editor, 2005-2007